Privacy Policy – Octane Automotive B.V.
Octane Automotive B.V., based in Breda, the Netherlands, is responsible for processing your personal data as outlined in this privacy policy.
Personal data we process
We process your personal data because you use our services and/or because you provide this data to us directly.
- First and last name
- Date of birth
- Address details
- Phone number
- Email address
- IP address
- Location data
- Bank account number
- Activity on our website
- Browser and device type
- Other data you actively provide (e.g. account creation or contacting us)
Special and/or sensitive personal data
Our website is not intended for individuals under the age of 18. If you believe we have collected data about a minor without parental consent, please contact us at privacy@octane.nl and we will delete the data promptly.
Purpose and basis for processing personal data
Octane processes your personal data for the following purposes:
- Processing your payment and informing you about changes to our services or products
- Enabling you to create an account and participate in auctions
- Delivering goods and services
- Sending newsletters and/or advertising
- Calling or emailing you when necessary for our service provision
- Analyzing your behavior on our website to improve the website and align our products with your preferences
- Complying with legal obligations, such as those required for tax administration
Automated decision-making
Octane does not make decisions based on automated processing that could have significant consequences for individuals.
How long we retain personal data
Octane does not retain your personal data longer than necessary for the purposes for which it was collected. We use the following retention periods:
- User accounts: Until account deletion is requested
- Transaction data: 7 years (legal requirement)
- Marketing data: Until consent is withdrawn
- Website analytics: 26 months
Sharing personal data with third parties
Octane shares your personal data with third parties only when necessary for fulfilling our agreement with you or to comply with legal obligations. We have processing agreements with companies that process your data on our behalf to ensure the same level of security and confidentiality. Octane remains responsible for these processes.
Cookies and similar techniques
Octane uses functional, analytical, and tracking cookies. A cookie is a small text file stored on your computer, tablet, or smartphone when you first visit our website. We use cookies necessary for the technical operation of the website and your ease of use. They ensure the website works properly and remember your preferences. We also use cookies to optimize our website.
You can opt out of cookies by configuring your internet browser to not store cookies. Additionally, you can delete all information previously stored via your browser settings.
Viewing, modifying, or deleting data
You have the right to view, correct, or delete your personal data. You also have the right to withdraw your consent for data processing or object to the processing of your personal data by Octane. Additionally, you have the right to data portability, meaning you can request that we send your personal data in a computer file to you or another organization specified by you.
You can send a request for access, correction, deletion, or data transfer of your personal data, or a request to withdraw your consent or object to the processing of your personal data to privacy@octane.nl.
To ensure that the request is made by you, we ask that you include a copy of your identification document with the request. Please black out your photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number, and citizen service number (BSN) in this copy to protect your privacy. We will respond to your request as soon as possible, but within four weeks.
Octane also wants to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
How we protect personal data
Octane takes the protection of your data seriously and implements appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or email privacy@octane.nl
Contact information
Octane Automotive B.V.
Acaciastraat 81
4814 HG Breda
The Netherlands
Phone: +31 6 4845 9550
Website: https://octane.nl
Email: privacy@octane.nl
Data Protection Officer: Mohamed Jahouh – mo@octane.nl
Last updated: August 1, 2025
